SHIPPING + RETURNS

 

SHIPPING

We process orders within 1-3 business days and ship via USPS. Once your order ships, you will receive an email with tracking information.

If you would like your order rushed, please email us – orders@shoplvl.com.

For international orders, please contact us – orders@shoplvl.com – for a shipping estimate.

 

RETURNS

We stand behind the quality and craftsmanship of our products and we want you to absolutely love them. If you are not 100% satisfied with your purchase, you may return unused items for a full refund within 30 days of purchase. Shipping fees are non-refundable. 

Customers are responsible for return shipping. We recommend using a trackable shipping method for returns. You will receive an email when your return has been processed.

Please send returns to the address below:

LVL Collective • 189 Tiffany Ave #72 • San Francisco, CA 94110

DAMAGED ITEMS

If your order arrives damaged, please contact us at orders@shoplvl.com within 14 days.

 

QUESTIONS?

Email us at orders@shoplvl.com and we will be happy to help!