SHIPPING + RETURNS
SHIPPING
We process orders within 1-3 business days and ship via USPS. Once your order ships, you will receive an email with tracking information.
If you would like your order rushed, please email us – orders@shoplvl.com.
For international orders, please contact us – orders@shoplvl.com – for a shipping estimate.
RETURNS
We stand behind the quality and craftsmanship of our products and we want you to absolutely love them. If you are not 100% satisfied with your purchase, you may return unused items for a full refund within 30 days of purchase. Shipping fees are non-refundable.
Customers are responsible for return shipping. We recommend using a trackable shipping method for returns. You will receive an email when your return has been processed.
Please send returns to the address below:
LVL Collective • 189 Tiffany Ave #72 • San Francisco, CA 94110
DAMAGED ITEMS
If your order arrives damaged, please contact us at orders@shoplvl.com within 14 days.
QUESTIONS?
Email us at orders@shoplvl.com and we will be happy to help!